Our mission is simple

The Centre for Public Innovation exists to help public and voluntary sector organisations improve the lives of their clients. We work predominantly in health, social care, criminal justice and substance misuse, embedding a culture of continuous improvement and ensuring our clients can cope with the changing funding landscape.

With a focus on continuous improvement, measuring outcomes and innovation, we help our clients to improve the lives of some of society’s most vulnerable people.
Over the last decade we have earned a reputation as one of the most forward thinking social enterprises in the UK.
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What we do and more

We help organisations to develop innovative services that deliver improved outcomes for their clients and save money.

We’ve been in business since 2000 and during that time have helped more than 200 organisations to improve their services and make a positive difference to the lives of their service users.

We specialise in health, social care –adults and young people - and criminal justice.

We work with our clients, enabling them to find ways of working that have measurable, tangible and positive results.

Contact us today to see how we
can help you.

Why use CPI?

With our support, organisations have seen the lives of their clients transformed at a time of intense pressure on budgets.
The changing funding landscape has seen public sector budgets facing the biggest squeeze for a generation and the voluntary sector competing for limited funds.
We believe that an organisation that truly

embraces continuous improvement is well placed to cope with almost anything.
We don’t have huge overheads, but have a small core team of directors, backed by a larger group of associates who bring their expertise depending upon the nature of the issue, problem or sector we’re engaged in.
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Meet the team

  • Mark Napier - Managing Director

    Mark is a leading advocate for innovation in the public and voluntary sectors. As Managing Director, he leads CPI’s strategic development. Mark is widely published and has contributed to a number of policy and strategy papers for the Cabinet Office, Treasury, Audit Commission and other government departments as well as participating in international discussions around issues regarding public innovation.He believes strongly in the power of local communities and users of services to help drive improved outcomes and has applied grass roots innovation models with great success.

  • Will Pierce – Chairman

    Photo - Will low resWill joined CPI in September 2012 following a successful twenty year career in the Private Sector, predominantly spent running organizations in the outsourcing arena - often from start ups through to integration into large corporations. Will is now actively engaged in a variety of organizations helping to develop Social Value, particularly in the area of reducing reoffending rates through the development of skills and sustainable employment opportunities.  Will fulfils the role of Chairman at CPI, focusing on the development of business strategy, financial sustainability and growth.

  • Carole Lawrence-Parr - Consultant

    Photo - CaroleCarole is a management consultant with 25 years experience of senior management in a range of healthcare settings including primary care, community health services and offender healthcare.  As an NHS commissioning director, she was responsible for a number of new change management initiatives. Her private sector experience includes establishing a new company in offender healthcare.  She is an experienced project and transition manager, bid writer and public speaker. Carole has worked extensively for CPI since 2004, most recently on an Offender Healthcare project for the Met Police.

  • Ian Percival - Consultant

    Photo - IanIan is an expert clinical nurse with over thirty years experience in both private and public healthcare, specialising in governance, clinical advice, auditing and legal compliance for the acute, primary and custodial sectors. Providing guidance to healthcare services in areas such as training, reporting, audits and action plans, he was highly commended by the NHS for improving access to care in 2003. Ian brought his expertise to CPI in early 2014 and has produced audits for several CPI clients including the Met Police and Surrey Prison Service. Ian also provides advice for compliance queries within all aspects of service delivery and staffing.

  • Noreen Sheikh-Latif - Consultant

    Photo - Noreen l_rNoreen has worked with CPI for several years leading on the review of services, undertaking research and need assessments on behalf of a range of public sector commissioners and provider agencies. Having held a number of senior operational and strategic posts, involving business development and mobilisation of services, Noreen has an excellent understanding of the operating environment.  A professionally trained (PRINCE2) project co-ordinator, she also has experience of in-depth planning, reporting and project communications to provide a flexible and proactive project support service.

  • Melissa Scholey - Consultant

    Photo - MelissaMelissa has over ten years experience in social and market research, working in a variety of fields including criminal justice, social services, health and community regeneration.  She has managed large scale national surveys for the Highways Agency and Department for Transport, evaluations of Sure Start Programmes for local authorities and road safety projects for the Department for Transport. Melissa has worked with CPI for over four years with a wide range of clients, advising on methodology and survey design, questionnaire design, reporting structures and carried out complex data analysis.

  • Mark Davison - Consultant

    Photo - Mark DMark is a former director at CPI and has been involved with the organisation since 2003. He has worked alongside dozens of our clients to commission large scale health, social care and children’s services, supporting them with market engagement, writing service specifications, evaluating proposals and awarding contracts.  Mark is currently delivering CPI’s input into the Commissioning Academy, a national training programme for senior public sector commissioners run by the Cabinet Office. He has also designed many of CPI’s  commissioning products including our accredited training programme and toolkits.

  • Sue Geist - Marketing Consultant

    Photo - SueSue is a communications specialist with over ten years professional commercial marketing experience including brand strategy, information management and digital media in a range of private and public sector industries including health & social care, professional and business services, management consulting and education. Sue is a strong advocate of the role of effective communications in driving change and she forms part of the support network that enable CPI to provide the best possible service for your company.

  • Jennifer Bier - Project Manager

    JennyBierJenny is an expert Project Manager with a wealth of experience coordinating complex projects predominantly in the Financial Services arena.  Since joining CPI in 2013, Jenny has ensured all our activities are conducted in accordance with PRINCE 2 – delivering projects of the highest standard and at all times ensuring all stakeholders are fully informed of progress.

  • Mick Haggar - Consultant

    Mick is a specialist in all aspects of Adult Safeguarding, with over thirty years’ experience in Adult Social Care, including 7 years as the lead officer overseeing the implementation of Safeguarding Adults in 2 London boroughs. Establishing himself as a trainer and consultant six years ago, Mick recently started working with CPI, bringing his detailed knowledge of the latest legal & national policy context of Safeguarding Adults. He has extensive experience in the training of local authority staff in line with Pan London Procedures, Protecting Adults at Risk and in auditing the records of actual investigations that have been undertaken.

  • Linda Prickett - Associate

    Linda is a public health consultant with proven experience of effective inter agency relationship management and commissioning public health programmes. Linda has led strategic meetings of the Bailiwick Drug and Alcohol Strategy Group and the Guernsey Tobacco Control Strategy group. A particular specialism  is needs assessments. She led on the production of a Drugs and Alcohol Needs Assessment for Guernsey and has led on substance misuse needs assessments in several prisons. Linda is a UKPHR registered Generalist Specialist in Public Health a Fellow of the Faculty of Public Health and a Fellow of the Royal Society of Public Health.

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